This in-depth review of A2 Hosting (now hosting.com) is conducted by our expert, who employs detailed testing methods to assess its speed, reliability, and support. With firsthand experience from personally using the service, the analysis offers an honest perspective to help you make an informed decision.
This in-depth review of A2 Hosting (now hosting.com) is conducted by our expert, who employs detailed testing methods to assess its speed, reliability, and support. With firsthand experience from personally using the service, the analysis offers an honest perspective to help you make an informed decision.
A2 Hosting is now Hosting.com – same speed, support, and services under a new name.
As a hosting expert and website owner, I’ve tested A2 Hosting, focusing on the quality of their hosting services, pricing plans, features, customer support, and and ease of use.
A2 Hosting, established in 2001, has become a reputable company catering to more than 110,000 clients globally. A2 Hosting prides itself on its commitment to its core values: providing exceptional support and offering affordable plans for a diverse clientele. Their two-decade-long experience equips them with the expertise to deliver top-notch hosting services.
A2 Hosting provides multiple hosting plans, including shared, VPS, dedicated, WordPress, reseller hosting, and several “hosting by service” plans. The company is based in Ann Arbor, Michigan, and is popular for its impressive server speeds and that’s particularly why I decided to review them.
A2 Hosting holds an impressive 4.7-star rating on HostAdvice, reflecting its outstanding offerings and user-friendliness. Importantly, A2 Hosting has earned an A+ rating with the BBB, showcasing its excellent business practices. Moreover, it boasts a 4.3/5.0 rating on Trustpilot, demonstrating a wide range of positive customer feedback.
In my opinion, A2 Hosting emerges as an exemplary hosting provider that I wholeheartedly endorse. With terrific uptime, an array of diverse plans, and attentive customer service, it’s an ideal pick for high-traffic sites and WordPress users seeking optimized performance.
A2 Hosting
Premium WordPress and shared hosting from A2 Hosting offers customisable hosting to a large audience. Their high-performance, versatile devices provide smooth website operation. Want a smooth online experience? Explore A2 Hosting and boost your website performance.
To effectively compare different hosting providers, it is important to have a standardized methodology that specifies criteria to consider and then gives ratings based on how the hosts perform per criterion.
In this A2 hosting review, I’ve followed our hosting rating guide that measures and gives scores on how hosting providers perform so you can choose the right one for your business.
A2 Hosting is quite affordable with a money-back guarantee, but you enjoy the most value for money on its multi-year packages. Plus its boosted plans are slightly pricier.
1-click popular app installs, a modern cPanel, and a built-in website builder make it easy for you to get your website up and running. Plus the host’s user dashboard is exceptionally intuitive with a strong focus on support.
A2 Hosting offers support via phone, live chat, email, and a vast knowledgebase. However, I’d give them 8.0 because it took over 30 minutes for the agent to join the live chat.
A2 Hosting Pros and Cons
Pros
Impressive server speeds
Excellent customer support
Very versatile hosting plans
Top-tier security features out-of-the-box
Cons
Plans are cheap only for long-term commitments
Not the widest server footprint
A2 Hosting
Premium WordPress and shared hosting from A2 Hosting offers customisable hosting to a large audience. Their high-performance, versatile devices provide smooth website operation. Want a smooth online experience? Explore A2 Hosting and boost your website performance.
And a varied suite of WordPress-specific plans. They also offer more technical plans like email and cPanel hosting, plus hosting specifically tailored for different services – Business, Ecommerce, Agency, Non-Profit, etc.
Pre-configured caching on Turbo plans + LiteSpeed cache plugins
Of all A2 Hosting’s features, I’d say the most unique feature they offer that make them stand out from other hosts is their Turbo plans – which they claim to offer up to 20X loading speeds.
Their Turbo plans are offered as standalone packages or as boosts to their other hosting plans, giving you access to their Turbo servers, NVMe AMD EPYC servers, traffic surge protection, HTTP/2 & HTTP/3, Apache 2.4, as well as other Deluxe WordPress features.
A2 Hosting
Premium WordPress and shared hosting from A2 Hosting offers customisable hosting to a large audience. Their high-performance, versatile devices provide smooth website operation. Want a smooth online experience? Explore A2 Hosting and boost your website performance.
You should always consider some important performance metrics namely – speed, uptime, and loading time – before you commit to a web host.
The server speed measures how quickly the host’s servers send data to a user visiting your website. The uptime is how consistently your host’s servers ‘stay online’. And finally, how quickly will your web pages load when a user visits your website?
A2 Hosting promises a 99.9% uptime guarantee – the industry’s standard. To measure the host’s speed and load times, I used GTMetrix to test the performance of reloaderaddict.com – a website hosted on A2Hosting.
These were the results:
Reloaderaddict.com had a fair response time (time to first byte) of 358 ms and fully loaded time of 1.3 seconds (experts recommend 1-2 seconds).
The domain had an overall performance of 98% which is excellent:
Learn more about A2 hosting:
A2 Hosting
Premium WordPress and shared hosting from A2 Hosting offers customisable hosting to a large audience. Their high-performance, versatile devices provide smooth website operation. Want a smooth online experience? Explore A2 Hosting and boost your website performance.
On A2 Hosting, you get a global directory of help lines you can call per region:
If you’re intending to use phone support, make sure there is a helpline for your country.
Live chat
I love it when a host has live chat support, however, A2 Hosting always has long queues of customers waiting to speak with their live agents. And on two separate occasions, I had to wait for over 30 minutes on the queue:
It took a while but the agent joined. They were very polite and answered all my questions quickly. However, the agent was quite quick to redirect me to their articles and self-help pages when I wanted them to answer me directly.
Still, their support is great and I got answers to most of the questions I asked:
Support tickets
A2 Hosting allows customers to open support tickets, but this support feature is only available for customers who have signed up. Disappointing.
A vast knowledgebase
And finally, a vast knowledgebase with a built-in search engine and answers to most questions you may have relating to your packages:
Mailing address
I doubt if anyone in the 21st Century still requests support via old-school mail but they do have a physical mailing address:
Ease of use
Registration
Registering and signing up on A2 Hosting is incredibly straightforward and easy. To have an account, however, you need to buy one of their plans. You can simply click the “Get Started” button on their homepage and then go from there:
Once you choose a plan and checkout, you also have the option to customize your hosting plan – choose a location, add a dedicated IP, whether you want the website builder, plus several other add-ons:
Once you follow all the prompts and you have an account, you’ll have access to the A2 Hosting account management dashboard that boasts a clean, intuitive design and a direct login to your cPanel:
A2 Hosting Control Panel
A2 Hosting features a modern cPanel as its control panel where you can manage all your hosting backend – files, storage, backup, databases, domains, emails, etc:
You can access your cPanel directly from the account dashboard plus A2 Hosting also added their WordPress optimized installations. In the end, A2 Hosting cPanel has been designed to help you manage your website and servers effectively and efficiently.
Installing WordPress onA2 Hosting
It is incredibly easy to install WordPress on your A2 Hosting account. If you haven’t bought a plan yet, good news! That’s the easiest way to go. While you’re checking out, simply click the “WordPress A2 Optimized” and once you are done, WordPress will be installed automatically:
If you already have an account and plan though, you can install WordPress manually or via cPanel using Softaculous.
To add an email account to your website with A2 Hosting you can use cPanel or the Plesk panel (for Managed WordPress hosting). Simply login to cPanel, go to ‘Email Accounts’, click ‘Create’.
Next, select the domain you want to tie the email address to and then fill in your intended email address. You can then click ‘Set a password now’ or send a login link with login details to an alternate email address you’ll provide.
Then click ‘Create’ and you’ll have your account ready.
TipTip: In cPanel, you can tweak other email account criteria like email storage quota, create folders for plus addressing, and decide if setup instructions should be sent to your email.
A2 Hosting Alternatives
Hostinger
Hostinger is known for its affordability and ease of use, making it a popular choice among beginners and small to medium-sized website owners.
They offer a variety of hosting services, including shared hosting, VPS hosting, and cloud hosting. Hostinger offers a user-friendly interface, competitive pricing, and solid performance.
HostGator offers a wide range of hosting services, including shared hosting, VPS hosting, dedicated servers, and cloud hosting.
Compared to A2 Hosting, HostGator offers a broader array of hosting options and an excellent uptime guarantee, making it a versatile choice for various web hosting needs.
Despite not being one of the biggest names in the industry (not yet), A2 Hosting is an incredible host and I recommend them. In this A2 Hosting review, you’d see that they offer very versatile hosting plans suited to different businesses, great support, and incredible server speeds (one of their main strong points).
Their Turbo plans are specially optimized for speed – music to Google’s ears and the potential for higher rankings.
A2 Hosting sells itself as a host for the people – as a smaller provider with a smaller customer base, their services are quite tailored and they can ultimately cater better to their users.
A2 Hosting
Premium WordPress and shared hosting from A2 Hosting offers customisable hosting to a large audience. Their high-performance, versatile devices provide smooth website operation. Want a smooth online experience? Explore A2 Hosting and boost your website performance.
A2 Hosting is known for its fast servers and excellent customer service. If you’re looking for different pricing structures or enhanced features, consider exploring our page on the 10 Best A2 Hosting Alternatives to find a service that matches your specific requirements.
Techs like Valentin N is the man and makes this cost effective solution for web hosting all worth it!
For a decade or two I have worked with techs off and on with other hosts to fix issues like simple email linking and Valentin N was the best I have ever worked with other than one other after 20 years of using managed hosting... I have used A2 before and so far I am glad to be back! Thanks
Hello Chris! This is great to hear, thank you for this rating and highlighting Valentin! its good to see that your issue got resolved on the interaction. We look forward to working together for many more years ahead, please reach out to us anytime if you have any questions!
I had quite a tricky SSL problem which A2 were very quick in diagnosing and putting in place actions to be taken. The management, control panel and day to day admin are excellent but for me, the support is the best I have experienced. A2 has some really smart people who know their stuff and the problem I had I couldn't have diagnosed it myself. Fantastic experience and that's why I have stayed a customer for over 3 years
Hi Michael, Thanks so much for the 5 stars and leaving us such great feedback. We are so happy to hear that he was able to help, even when it came to a difficult SSL issue. Please feel free to contact us again if you ever need further assistance or have more questions.
I have been using A2 hosting for 10 years. And I am very satisfied. It is not only hosting but also support with really great knowledge. I highly recommend it.
Hello Robert, Thank you for leaving us this review! Great hosting and incredible support is what we aim to provide, we have certainly passed on the feedback to the team so that we can keep up the good work. If you have other questions please dont hesitate to reach out to us in the future.
Reliable hosting, I have been a customer with a2hosting for more than 5 years now, it is unique. Security matters and so
Reliable hosting, you can find all necessary tools when you need to create great business. The team is experienced enough and quick when you need to migrate mail and other services, you can easily switch between plans and maintain work. The most important thing about a2hosting is that it unique, to me it is not a crowded hosting company with so many clients, they care about their customers and maintain quality. Finally, security matters and so is a2hosting security.
You can find plenty of CHEAPER hosting, but none BETTER. Their pricing IS very good, but what you GET for it is the real deal. Their service department is amazingly responsive, explain what they found, what they did to correct an issue, and how to avoid the problem in the future. In all the years I've been a customer, they have ALWAYS taken care of my quickly and with exceptional concern for my satisfaction. Worth every penny!
A2 Hosting is a complete scam. Stay away from them. Firstly, they are expensive and don't give anything like free domain and unlimited subdomains which others like Hostinger does. I took A2 Hosting's hosting package in November 2023 on a Black Friday sale but still got an expensive deal. I hosted my sites on their maximum limit of three subdomains. In August end 2024, I emailed them saying I wouldn't be renewing their hosting in November 2024 and deleted my credit card details from their site. Within 24 hours I got a bunch of emails saying my account had been terminated for violation of some TOS. Apparently, 9 months after I hosted my websites, they found evidence of phishing just after I had emailed them saying I won't be renewing in November. So as revenge they did not allow me to use their hosting services for the next three months although I had paid for 12 months. They are plain cheats and scammers. I regret using their services and plan on reporting them to regulatory and enforcement authorities.
Because I am not tech-savvy and have been tasked to manage 8-10 WordPress websites, tech support is the #1 priority when choosing a web host for my clients. I selected A2 Hosting for this reason, and they haven't let me down. The support process has been clear, timely, and reliable. Thank you, A2.
Billing resolved my problem in less than three hours. No sure if problem was internal to A2 Hosting or a problem caused by the improper software update by Microsoft affiliates on the July 18 weekend.
I received wonderful support from A2 hosting when I had issues with my websites, that were due in large part to my lack of expertise. I learned a lot about when to make backups, staging sites, and when to not make too many staging sites daisy chained. Even though my lack of skill caused the A2 staff a lot of extra work, they were very helpful and patient with me as we worked it out. I will not make the same mistake again of getting my work tangled up, and we got it all sorted out nicely. I highly recommend A2 hosting for their team, their equipment, their skill and their patience.
On what operating system do A2 Hosting servers run, and are they reliable?
A2 Hosting servers run on Linux operating servers. The Linux operating server is known for its security and stability. All plans offered by the company are also hosted on a safe and fast SwiftServer platform. A2 Hosting has the best hardware, networks, data centers, software, and industry techniques that ensure its servers run at optimal performance.
What makes A2 Hosting faster than other hosting providers?
A2 Hosting has a Turbo Server option to make your website 20X faster. Their Turbo servers have a drop-in, speed-enhanced Apache alternative and more resources per user. They’re also faster because they have SSDs, which use flash technology to improve page loads by up to 300%.
What software can I use with A2 Hosting’s shared hosting?
The cPanel has a feature called Softaculous. Through Softaculous, you can install the web’s most popular software with only one click. You can easily install WordPress, Drupal, and Joomla. You’ll also get support from the best versions of PHP, MySQL, Apache, Python, and resources such as free SSH access, Git, and much more.
What kind of customer support is offered by A2 Hosting?
A2 Hosting has excellent customer support. They provide 24/7/365 live support via chat, email support, and ticketing support, and they even can be contacted through the phone. The hosting provider also has an excellent knowledge base and FAQ sections, where users can get answers to their questions.
Does A2 Hosting have a money-back policy?
A2 Hosting’s money-back policy is hassle-free. If you don’t like the service you’ve purchased and cancel your plan in 30-days, you can get a full refund. If you cancel your plans after 30-days, you will get a prorated refund of unused service.
What kind of customer support is offered by A2 Hosting?
A2 Hosting offers 24/7 support over phone, live chat, tickets, and a vast knowledgebase. Their ticket support is only available for registered customers.
Who owns A2 Hosting?
A2 Hosting is not owned by any other hosting company but is independent and still owned by the founder Bryan Muthig who founded the company in 2001.
Is A2 Hosting better than SiteGround?
We compared A2 Hosting and Siteground in this A2 Hosting vs SiteGround article and A2 Hosting came out on top, thanks to its more versatile plans and storage. A2 Hosting was also slightly faster than SiteGround.
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