Fasthosts offers WordPress-specific hosting with AI site creation, NVMe storage, backups, and promotional pricing. I found clear plan comparisons and checkout steps, but paid extras and renewal terms deserve attention. Dedicated WordPress performance remains unverified.
Fasthosts offers WordPress-specific hosting with AI site creation, NVMe storage, backups, and promotional pricing. I found clear plan comparisons and checkout steps, but paid extras and renewal terms deserve attention. Dedicated WordPress performance remains unverified.
I'd like to thank Jefferson Quijano for his support in searching out a suitable interim package that better addressed our needs and contained our costs. Unfortunately the VPN link failed on a number of occassions but I was reassured when Jefferson called me back to continue the conversation - pretty much unbroken. Thank You . . . .
Seems cheap at first, they never tell you of the expensive extras.
FastHosts will lure you in with what appear to be great offers. They seldom live up to expectations. 1. Sudden increases in price - monthly subscriptions tie you in and suddenly jump in price from £1 to ≈£25.
2. Unclear communication - I had a support ticket open for 3 months with zero response from "Fast"hosts. Status was "awaiting response". When this was pointed out to them, their response was "we view support tickets as more like notes than support tickets." And then sneekily marked the ticket "closed".
3. Unclear pricing - I received documents from them that said some services cost £0 per month, with no indication they were putting up that price to £23.
4. No contracts sent to emails - but they will claim they did.
All in all I think FastHosts have really dropped in standards to the point where I would recommend using a more reliable supplier to anyone with them or thinking of joining them.
They're currently providing no service to me, poor response to customers, make their money from what is generally called "subscription scam" and trying to take yet more money from me.
Be aware of their "expensive add-on" Modus operandi, e.g. £40 for an SSL.
I have been with Fasthosts for over 25 years and rely on them for website and Exchange accounts. Terrific service, including an excellent and patient support call with Jefferson Quijano today. Glad to recommend them.
Thanks to Jefferson Quijano for sorting out some confusion I was having over the pros and cons of using the Exchange email option, now happily resolved.
Jefferson Quijano was extremely helpful and was able to solve multiple issues for me which saved me a decent amount of money. He was polite, understood my issue and was able to resolve it.
I've used Fasthosts since 2008 and have always found them to be a reliable provider of domains and hosting. I recently had the need to call in for customer support, and was dealt with by Jefferson Quijano, who was super helpful.
I am new to Domain hosting so when I received a call from Jefferson Quijano from customer support I was delighted. He set up my email, explained the process and sent further information to guide through this. Excellent customer service. Thank you
I have been with Fasthosts for over 20 years and this is the first time I had to make contact with Customer Support. The process was simple and agent, Jefferson Quijano, was very professional and efficient and was quick to resolve my issue - great job Jefferson. Thank you.
I cannot thank Jefferson Quijano enough his patience and skill is beyond measure thank you Jefferson you got my business off to a flying start you are a superstar.
Fasthosts offers WordPress-focused plans with AI setup tools, NVMe storage, SSL, and automatic backups. The plan comparison and checkout are straightforward, but performance and management on an active Business package still require testing.
What is the difference between Fasthosts Web Hosting and Hosting for WordPress?
Standard Web Hosting can run WordPress through an installer. Hosting for WordPress is a separate WordPress-focused service that advertises AI site creation, managed updates, backups, and WordPress-specific tools.
Does Fasthosts WordPress hosting include a free domain and SSL?
Yes. The plans advertise one free domain for the first year and SSL certificates included for the life of the eligible hosting package. Domain renewal charges apply after the introductory registration.
Does Fasthosts WordPress hosting include backups?
Fasthosts says its WordPress hosting includes automatic daily backups. I have not yet tested an actual restore or confirmed the plan’s retention settings.
Can I get a refund for Fasthosts WordPress hosting?
Hosting for WordPress is included in Fasthosts’ 30-day money-back guarantee for eligible initial orders. Domain registration fees and optional services may be excluded, and cancellation terms apply.
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