Nerdster markets themselves as “Australia’s Coolest Web Hosting Company.” While this may come off as a little unprofessional, they actually do have a nice company in place and have helped a lot of customers get the hosting they need. They sell domains, web development, web security and,, of course, web hosting. With thier hosting they have shared options, VPS, dedicated servers and more.
They also support all the most common content management systems and other options that can help make your hosting experience quite nice. The prices aren’t the lowest I’ve seen but they aren’t bad either. In most cases, customers will be quite happy with the overall level of service that they get.
Uptime & Reliability
99.9% Uptime Guarantee
You’ll get a nice 99.9% uptime guarantee with this company, which is fairly standard for web hosting. In addition, they offer great technical support options 24 hours a day, 7 days per week. This is through email, live chat or a ticketing system. They do have a phone number staffed, but only during business hours.
To keep their sites up and stable they use very high quality hardware in their data center. This helps ensure there won’t be any hardware failures or other similar issues. In the event that something does happen, they respond quickly to address it.
Features
Plenty of nice features
The features offered by this company are what really sets it apart from other hosting options. First, when it comes to their web hosting they have lots of different options. You can choose from a number of different packages within their shared hosting, VPS hosting, dedicated servers or other options so you are only getting exactly what you need. They also make it easy to install CMS’s like WordPress, Magento, Drupal, Joomla and more.
Beyond simple hosting, they also offer easy domain registration or transfer to their company, which will help you to keep all your website related transactions with one company. Their design teams can help you with website design as well as logo design if you need it. They also develop custom pages based on Magento, WordPress and/or Joomla so you can have the exact look and feel you want for your site. Along with this, you can get SSL certificates and other security related items to keep your site safe.
Support
24/7 Tech support
Their tech support is on site 24 hours a day and ready to help you with any type of issue you might run into. They really know a lot about the hosting world so no matter what type of problem you have, the chances are that they have seen it before and can get it fixed fast. They are online for live chat 24/7 too so you can always ask a quick question when you need to. I did not see any self-help material available.
Summary
Great Hosting in Australia
If you’re looking for hosting in Australia or anywhere in that region, this is a great company to consider. They can support just about any size company around and they do a great job with it. Their support is good and their prices are not bad.
Pros:
- 99.9% Uptime guarantee
- Lots of options to choose from
- 24/7 support
Cons:
- So many options can be confusing
- Prices could be lower