QloudHost Reviews by 7 Users & Expert Opinion

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Muhammad Ahtsham

14 Oct, 2024 | 08:10

1.0

$149 for a Server Disaster, Zero Support, and Endless Frustration!

Like many others, I read both the positive and negative reviews on Trustpilot. I assumed the negative reviews might have been posted by a few disgruntled customers. So, I reached out to them on WhatsApp. They were friendly and polite, and I needed solid support, which they promised to provide via chat.

I placed my order on October 1, 2024. They told me the server would be delivered in 5-7 days.

The first server was finally delivered after 9 days. I was out of the office, so I began the installation on October 12. I simply installed cPanel and tried to transfer my first domain using the Transfer Tool. It was about a 2GB website. During the transfer, at around 50%, it failed, and the server crashed. The SSH server went offline. I urgently contacted them as my old server was about to expire. After 4 hours, they responded on WhatsApp, telling me to raise a support ticket. I did so, but received no reply. After a day, I requested an OS reinstallation. It’s now been 2 days, and they still haven't completed what is essentially a 5-minute task. I've had to pay my old hosting provider to keep my sites online. All the positive reviews here are fake. Their refund policy is a scam. Now, someone from Qloudhost will probably respond, trying to justify everything instead of offering an apology.

For $149, you’ll get:

-- Only an IP address and password, plus a lot of headaches.
-- No access to a control panel where you can reboot or reinstall the server; instead, you’ll need to submit tickets and wait days for simple tasks.
-- IPMI access is only available after begging for several days.
-- On top of that, they’ll treat you terribly.

Stay away from this scam company.

Service used: DMCA ignored hosting

Reply Change review Helpful(0)

NUSRET OCAKTURK

from Turkey |

08 Nov, 2023 | 15:11

1.0

THEY STOLE MONEY FROM MY ACCOUNT !

QLOUDHOST TOOK MONEY FROM MY ACCOUNT ILLEGALLY , FULL FAKE REVIEWS AROUND
NEVER EVER USE THIS ABUSIVE, HORRIBLE PLACE, THEY TOOK MONEY FROM MY ACCOUNT ILLEGALLY,

THEY USE FAKE REVIEWS ONLY, LOOK CAREFULLY,

THEY DONT KNOW WHAT THEY DOING, CANT EVEN INSTALLING A SERVER,

THERE IS NO SUPPORT ALMOST,

SOFTACULOUS AND NO SOFTWARES THEY INSTALL DOESNT WORK.

AND NOW MY DATA UNREACHABLE , PROBABLY THEY DELETED TOO, BECAUSE THEY CANT EVEN INSTALL PROPER SERVER AND THEY DOING 3 MONTHS, AND EVERY THEIR INSTALLS TAKES 10 DAYS !!!!!

AND THEY WANT TO KEEP THE STOLEN MONEY FROM MY ACCOUNT APPARENLY, SYING IM NOT ELIGIBLE TO REFUND ( ITS NOT SERVICE MONEY ITS LITERALLY ILLEGALLY TAKEN FROM MY BAN ( STOLEN))

ım tired readlly eveery freelancer tells me leave this, and every developer having issue and ım having issue every day,

ı dotn know what to do anymore , ım tired of creating tickets
-----------

SOFTACULOUS DOESNT WORK

CANT CREATE NEW DOMAINS

APP CANNOT CONNECT TO THE SERVER

DIRECTADMIN KEEPS LOADING AND DOESNT WORK FOR USERS
---------

ANND YOU CANT OPEN EVEN TICKET FOR THAT , ITS ALSO GIVES ERROR , LOL !

THINK ABOUT THAT !

Service used: VPS

Reply Change review Helpful(1)

Official reply 09 Nov, 2023 | 18:11

Do you want us to share the screenshot of our discussion on tickets were you threatening our team members to fix Kernel related issue in just 2hrs else you'll start spreading negative reviews?

Be advised all bare metal servers comes with Unmanaged Support but we still offer all possible support on all your tickets instead of respecting such efforts you started calling us Cheater, Fraud Scammer?

Seriously?

If we were pulling money from your accounts 3-4 months and were using the servers during this period of time with few support tickets.

Do let me know if we can share your ultimatum to our team given by you?

And just to remind you sir you were requested to take backup of your corrupted Kernel server and Reinstall >> Restore the backup again which falls under managed services or sometimes extended support.

Do let me know if our team taken more than such long time just to reinstall (No Backup)

Kriti Arora

from Viet Nam |

31 Jan, 2023 | 21:01

5.0

Excellent Support By The Team

I must say QloudHost Support Team are so cordial and helped me in migrating my two domains and hosting data to QloudHost without charging any extra penny.

Service used: VPS

Reply Change review Helpful(0)

Official reply 17 Mar, 2023 | 16:03

Hi Kriti,

Thank you for choosing QloudHost!! We're happy to have you, and love hearing about how wonderful our team is.

If there's anything else we can help with, let us know!

Jhon Smith

from India |

31 Jan, 2023 | 20:01

4.6

Best Offshore Servers

I am using their Value Plan. Which is best for me. And their server location is best for offshore hosting. I know they are new in this field but they have very experienced support team.

Service used: VPS - VALUE PLAN

Reply Change review Helpful(0)

Official reply 17 Mar, 2023 | 16:03

Hey Jhon,

We thanks for your feedback and the positive remark that gives us confidence and motto to deliver our customers the best one.

Taby Sheikh

from India |

31 Jan, 2023 | 19:01

4.8

Qloudhost offers great value for money!

I have been a user of QloudHost for some time now and I am very pleased with the service they provide. Their customer support team is always available to answer my questions quickly and efficiently, which makes it extremely easy to get help when needed.

In addition, their uptime has been consistently reliable so far - no unexpected downtime or slow loading times! Qloudhost as an excellent web hosting provider that offers great value for money!

Service used: VPS - ENTRY PLAN

Reply Change review Helpful(0)

Official reply 17 Mar, 2023 | 16:03

Hey Taby,

We appreciate the time you took to write us a review about your experience. Thank you! Please never hesitate to reach back out if you require further assistance.

Don Clasen

from India |

31 Jan, 2023 | 18:01

5.0

Great services and offered at great prices

Great services and offered at great prices. On top of that - top support service. I am a new customer and had issues with moving my Casino website from my previous hosting site to QloudHost. Their tech support was amazing. Got me through my issue and provided me with explanations and provided resources. Great company! You will not be disappointed!

Service used: VPS - SUPER PLAN

Reply Change review Helpful(0)

Official reply 17 Mar, 2023 | 16:03

Hey Don,

We appreciate the time you took to write us a review about your experience. Thank you! Please never hesitate to reach back out if you require further assistance.

Yana singh

from India |

25 Jan, 2023 | 08:01

5.0

QloudHost is great DMCA Host

QloudHost is great host . One and More Feature It's exactly what I want. I like the support that Qloudhost offer, very fast, helpful, and giving all time to solve problems

Service used: VPS - VALUE PLAN

Reply Change review Helpful(0)

Official reply 27 Jan, 2023 | 18:01

We cannot express how grateful we are for your extensive review, yana! Thank you for sharing this experience publicly and for your recognition when it comes to our efforts related to providing a seamless experience for all of our users. :)

Hosting Plans

Shared Hosting

Plan Name	Space	Bandwidth	Panel	Number of Sites	Price
Basic	10 GB	153.6 GB	Direct Admin	1	MYR 14.41	Details
Pro	20 GB	307.2 GB	Direct Admin	2	MYR 22.65	Details
Grow	50 GB	512 GB	Direct Admin	10	MYR 37.43	Details

VPS

Plan Name	Space	CPU	RAM	Price
ENTRY PLAN	50 GB	1 x 4GHz	4 GB	MYR 74.11	Details
VALUE PLAN	100 GB	2 x 6GHz	5.86 GB	MYR 131.75	Details
SUPER PLAN	120 GB	4 x 8GHz	7.81 GB	MYR 185.28	Details

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