The first thing I noticed when I landed on the Wix Hotels App Market listing was the rating: 2.8 stars from 745 reviews.

For a first-party Wix product, that is a low number. It did not make me close the tab. It made me want to go through the entire setup myself, every screen, every form field, every decision point, and find out whether that rating reflects a genuinely limited product or just a learning curve that overwhelms first-time users.

I did the full setup. This review covers everything I found.

Wix Hotels Pros and Cons

Try Wix Hotels free to build your rooms and settings, then use the 14-day money-back guarantee to test live bookings.

Rating Breakdown

To ensure consistency and fairness across all our website builder reviews, we have developed a rating methodology that guides our evaluation process. This framework examines the critical aspects of website building platforms: ease of use, editor and AI capabilities, eCommerce, design flexibility, SEO and performance, pricing transparency, and customer support.

Wix Hotels Prices and Plans 2026

The transaction fee on the Core plan adds up faster than most owners expect. A property booking ten rooms per week at $200/night would lose $80 weekly to the 4% fee, which comes to roughly $4,160 per year.

At that volume, the $27/month Business plan saves money within the first few months. If your property has low and irregular booking volume, Core works as a starting point, but run the math again once you are consistently filling rooms.

TripAdvisor direct booking integration and Google Ads promotional tools are both locked behind the paid upgrade. Neither is available during the free setup phase, so factor those into your decision if direct marketing channels matter to your property.

Wix Hotels Features

• Up to ten photos per room
• Google Map auto-geocoding at setup
• iCal sync with external calendars
• Deposit and full-charge payment options
• Extras like breakfast and airport transfers
• Automated booking confirmation emails
• Google Ads integration for campaigns
• TripAdvisor direct booking connection

How You Actually Find and Install It

Most people find Wix Hotels through a Google search or searching directly on Wix App Market.

The App Market listing appears prominently, describing it as “an all-in-one online booking system” for “small properties.”

The App Market listing itself provides several key details before you commit:

• Rating and Developer: Shows a 2.8-star rating and confirms the developer is Wix itself, not a third party.
• Tagline: “Create a smooth online booking experience.”
• Preview: A screenshot showing a booking interface with a Junior Suite at $250 and a Standard Room at $150.
• Installation: A blue “Add to Site” button with “Free to install” below it.
• Availability: A country availability note confirming the product works in my country and other countries, which is worth noting for international readers.

Clicking “Add to Site” triggers a modal where you choose which of your Wix sites to install it on. In my case, the list included published and unpublished sites, with the Premium plan site highlighted.

This matters because Wix Hotels requires a paid plan to process live bookings, and that requirement is not stated prominently on the App Market listing. You only discover it at the end of the entire setup flow.

After selecting a site and clicking Continue, Wix drops you directly into the Wix Classic Editor. A new “Book a Room” page has been automatically added to your site navigation.

The booking widget is already embedded on that page, showing sample rooms with a “Double click to set up your online booking system” banner overlaid on it.

That banner is the entry point to the Hotels Dashboard, which is where the actual configuration happens.

The Setup Flow: Three Steps, and What Each One Actually Contains

The dashboard opens with a welcome screen and a single question: “What type of property do you have?”

You choose from six icon cards: Hotel, B&B, Apartment, Vacation Rental, Guest House, or Other. The selection shapes terminology and default settings throughout the system.

From there, the dashboard presents the core setup framework: three steps, in sequence. Add Rooms, Edit Settings, Set Up Payments.

A progress tracker with checkmarks and a “Only X steps left” counter updates as you complete each one.

For a non-technical hospitality operator who has never configured a booking system before, this linear structure is genuinely reassuring.

Step One: Adding Rooms

The room creation form is the most detailed part of the setup, and it is more thorough than most people expect from a website builder add-on. Here is everything it covers:

Room Details: The form asks for a room name (required), the number of units of that room type, maximum guests, maximum kids, and room size with a dropdown to switch between square feet and square meters. That last detail matters for international properties.

Beds: A dropdown for bed type (single, double, queen, king, and others) plus a count field. Multiple bed configurations can be added for rooms with mixed setups.

Amenities: A checkbox grid across three columns. The default nine options are: Air Conditioning, Internet (Wi-Fi), TV, Safe, Minibar, Shower, Telephone, Bath, and Kitchen. A “+ More amenities” link expands the list further. Checking these boxes populates the icon row that guests see on each room’s public listing automatically. There is no manual icon work required.

Photos: An upload area supporting up to 10 photos per room type. The counter shows “0/10” at the start. For hospitality, photos drive booking decisions more than any other element on the page. Ten slots is sufficient for most small properties.

Description: A text area with a 2,500-character limit and a “Get ideas” link that suggests some form of AI-assisted writing may be available. I used 670 of 2,500 characters for a test description of a fictional “Barista Suite,” writing about pour-over stations, a rainfall shower, and the Hawthorne District context. The field is large enough for a genuinely compelling room narrative.

Pricing: Two required fields: Weekday price and Weekend price, each with a currency selector. The rate type defaults to “Charge per room” rather than per person. A “+ More pricing options” link at the bottom indicates seasonal rates and longer-stay discounts are available beyond the base pricing fields.

Weekend rates are standard practice in hospitality. Making them a default field rather than an optional configuration reflects genuine understanding of how properties are priced.

After saving, the progress tracker immediately updated: Step 1 marked Done, “Only 2 steps left” appeared in the sidebar. That feedback loop keeps the setup moving.

Step Two: General Settings

The settings form is where you configure the business information and operational parameters that govern how reservations actually work. It is organized into four sections:

Business Info: Property name, property type (changeable from the welcome screen selection), email address for reservation notifications, and phone number.

Address: City, state, country, street address, and postal code, all required. Below the address fields, a live Google Map loads automatically with a pin at the entered address. When I entered the test address on SE Hawthorne Boulevard in Portland, the map rendered the surrounding neighborhood with accurate street context. The pin landed precisely in the right location.

This automatic geocoding step is more useful than it looks. A guest-facing property listing with a misplaced map pin is a real trust problem. Seeing the pin render correctly during setup means you won’t discover that error after guests have already booked and arrived at the wrong location.

Regional Settings: Time zone, measurement units for room size display, a “Your Weekend Nights Are” section with checkboxes for Thursday through Sunday (defaulting to Friday and Saturday, which is the standard American hospitality weekend), and primary language for properties serving international guests.

Length of Stay: Check-in time (defaults to 3:00 PM), check-out time (defaults to 11:00 AM), minimum nights (defaults to 1), and maximum nights (defaults to 30).

The minimum nights field is important for vacation rental operators who want to enforce multi-night stays to control cleaning costs. A property that requires a three-night minimum on weekends sets that here as a single number input. It is not a workaround or a special configuration. It is a built-in field in the base settings form.

After saving, two green checkmarks appeared on the progress card. “Only 1 step left.”

Step Three: Setting Up Payments

The payments configuration page is where Wix Hotels distinguishes itself from generic booking forms. The processor options go beyond the standard PayPal/Stripe pairing you see on most platforms:

PayPal: Accept PayPal and credit cards online. A widely trusted brand. Rate: 2.9% plus 30 cents per transaction.

Stripe: Accept Visa and Mastercard online. High security standards, seamless integration with the site’s design. Same rate: 2.9% plus 30 cents per transaction.

Mercado Pago: Accept payments from Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. Funds available in 14 days. Rate: from 4.79% plus interest-free installments, no setup fee.

Offline Payments: Guests can book without entering payment details. You arrange payment directly. Valid in all countries. No commissions.

The Mercado Pago inclusion is a deliberate product decision. Most booking tools built for English-speaking markets ignore Latin America entirely. Including it as a first-class payment option, listed alongside PayPal and Stripe rather than buried in a regional settings menu, means Wix Hotels is genuinely usable for hospitality operators across Latin America without workarounds or third-party integrations.

The Offline Payments option is equally important, and for different reasons. Not every small property in every market can or wants to use a digital payment processor. “Valid in all countries” and “No commissions” are the two most consequential words on that option card.

Below the processor options, the Payments page also includes Currency (dropdown, defaults to United States Dollar), Tax (a percentage input field), and Deposit settings.

The Deposit field defaults to “Total Charge,” meaning guests pay the full booking amount upfront. Other options in that dropdown allow charging only a deposit at booking with the balance collected at check-in, which is standard practice for higher-end properties.

The Moment That Matters: What Happens When You Finish All Three Steps

After completing Steps 1, 2, and 3, a celebration modal appeared. Teal checkmark icon. Title: “You’re Set Up.”

The message underneath: “Upgrade to a Business Premium Plan to start taking bookings online.”

This is the most important thing to know about Wix Hotels before you start using it. You can configure every room, every setting, every payment option, and complete every step of the setup flow on a free account.

The product does not tell you that online bookings require a paid plan until this final screen.

Four benefits are listed under the upgrade prompt:

• Take reservations and payments online
• Manage your reservations calendar
• Get direct bookings on TripAdvisor
• And connect your domain

These are not premium extras. They are the core functions of a booking system. Calling the setup complete and then requiring an upgrade to do the actual booking is a framing problem, not a product problem.

The product works. But the setup flow is not fully transparent about when you will need to pay.

The Full Dashboard: What You Can Do After Setup

Once you close the upgrade modal, the full Hotels Dashboard opens, labeled with your property name. The sidebar navigation reveals the complete product structure:

Dashboard (the main overview page with action cards), Reservations (expandable to Calendar, Channel Manager, and iCal), Rooms, Settings (expandable), Payments, Languages, Price Options (expandable), and Promote (expandable to Manage Campaigns and Send Emails).

The Dashboard action cards are worth reviewing individually because they show what the product is actually capable of beyond the basic setup:

• Add Your First Reservation: A manual entry tool for testing the system before any guest bookings arrive, or for logging phone reservations directly into the calendar.
• Offer More to Your Guests: Add extra charges for items like breakfast, Wi-Fi, airport transfers, parking, and spa credits. These appear as purchasable add-ons at the time of booking.
• Send a Welcome Message: Customize the automated booking confirmation email with a personal note. Standard hospitality practice, built directly into the product, not requiring a separate email marketing tool.
• Get the Right Price for Every Season: Set flexible pricing for specific time periods or local events. A property near a festival that wants to charge higher rates during that weekend sets it here. A ski chalet with peak-season rates handles it the same way.
• Sync Across All Your Booking Channels: The Channel Manager. This syncs your Wix Hotels availability calendar with third-party platforms, including Booking.com, Airbnb, and Expedia.
• Reach Out to New Customers: Google Ads integration for running targeted campaigns toward travelers searching for accommodation in your area. This is a premium feature requiring the upgrade.

The Reservation Calendar

Navigating to Reservations then Calendar revealed the operational view of the system. The calendar shows a two-week date-grid with room rows running horizontally. The “Barista Suite” I had configured during setup appeared as a row, with date columns spanning the visible period and the current date highlighted in light blue.

The calendar header includes several key controls for managing this view:

• Show Rates Toggle: Overlays pricing directly on the availability view.
• Export Calendar: A dropdown enabling data export for external use.
• New Reservation: A button allowing manual entry of bookings.
• Status Indicators: Three colored dots in the top-left corner representing states like confirmed, pending, and cancelled.

The iCal integration listed under the Reservations sidebar item means the calendar can sync with any application that supports the iCal format, including Google Calendar, Apple Calendar, and Outlook.

Front desk staff who prefer to work from their calendar app rather than logging into a Wix dashboard can see reservation data there without any manual synchronization.

What Works Well

Operationally Complete Room Forms

The room creation form features separate weekday and weekend pricing as default fields rather than optional settings, along with up to 10 photos per room. Amenity checkboxes automatically populate the public listing, showing the form was built by someone who understands what hospitality operators actually need to communicate.

Real Operational Settings

The General Settings form covers check-in and check-out times, minimum stay lengths, and timezone verification all in one place. The minimum stay field alone saves vacation rental operators from workarounds forced by other platforms, while map verification catches address errors before guests do.

Accessible Offline Payments

The ability to use the full reservation and calendar system while arranging payment directly with guests removes a significant barrier for certain markets. Marked as “Valid in all countries” with “No commissions,” this is the most universally accessible option on the payments page for those who prefer paying on arrival.

Global Payment Thinking

Mercado Pago is listed as a first-class payment option alongside PayPal and Stripe, rather than buried in a regional settings menu. For hospitality operators across Latin America, this makes Wix Hotels a real option rather than a product that technically works but creates friction at the payment step.

Built-in Channel Manager

The Channel Manager mitigates the operational risk of double-bookings, which can damage guest trust and result in penalties on OTA platforms. Having channel sync built into the base product at this price point is meaningful for multi-platform properties.

Discoverable Upsells

The extras and seasonal pricing tools surface as dashboard action cards right after you finish the setup flow, not buried three layers deep in a settings submenu. Breakfast packages, airport transfer upsells, and festival-weekend pricing are all within one or two clicks of the main dashboard.

What Does Not Work Well

Transparent Upgrade Gate: The upgrade gate at the final step is a transparency problem, where “Get Set Up in 3 Steps” is technically accurate but misleading. Completing all three steps before presenting an upgrade prompt creates a frustrating impression for owners who deserve to know upfront that they need a paid plan to take bookings.

Disconnected Design: The Hotels dashboard feels visually disconnected from the rest of the Wix ecosystem, using older circular icon illustrations and lighter blue color schemes. This creates a jarring experience when switching between the modern site editor and the hotel management panel, even if it does not break functionality.

Who Should Use Wix Hotels

Use Wix Hotels if:

• You run a single B&B, guest house, vacation rental, or boutique hotel and you are already building your site on Wix
• You want to take direct bookings without paying OTA commissions and you do not need sophisticated revenue management
• You need offline payment handling because guests at your property pay on arrival or by bank transfer
• Your property is in Latin America and Mercado Pago is the payment processor your guests expect
• You want minimum stay enforcement built in without a workaround, because you need to control cleaning costs on a vacation rental
• Your budget for booking software is under $30 per month and dedicated PMS platforms are financially out of reach right now

The Verdict

Is Wix Hotels a real booking system, or is it a demo dressed up as one? Based on going through every screen of the setup, my answer is that it is a real booking system for the right size of property, with one significant transparency problem in how it presents its requirements.

This is not a product that feels like a feature checkbox. It feels like someone mapped out how a small property actually operates and built forms around those operations.

Start your trial by adding a manual test reservation to the calendar before going live. That single step will tell you more about whether the system fits your workflow than any review can.

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Rating based on expert review

• User Friendly
  4.6
• Support
  4.6
• Features
  0.0
• Reliability
  4.1
• Pricing
  4.3