Softlayer is no longer a good hosting solution. Save yourself the headaches and avoid them.
Softlayer used to be a good company to have for hosting. Little by little it has become less support and more fees - everywhere. They just closed a da
...tacenter in Dallas - they sent out migration emails to people saying that servers were being migrated. Not very clear.
They literally turned off all servers in that datacenter even if you were a paying client, and proceeded to flat delete all data. If you missed the email, tough. I have spoken with others that were affected by this, same response. " We will give you 2 free months of service, but your data is gone ". Considering that these servers were virtuals, they could have literally just migrated the files to operational servers, instead they send emails, and just shut you off. Period. This is horrible and unprofessional. AVOID AT ALL COSTS.
