While Cloudways doesn’t provide standalone email hosting servers, they offer a range of robust email solutions through their versatile add-ons. These include the Rackspace Email Hosting add-on, which delivers a reliable, 24/7 email hosting service for managing your inboxes, and SMTP integrations that support platforms like Gmail, Google Workspace, and third-party providers such as Mailgun and Mandrill.

One thing that stands out about Cloudways is its excellent customer satisfaction, reflected in a remarkable 4.6/5 rating from 537 customer reviews in our detailed Cloudways review on HostAdvice. This rating highlights how well Cloudways caters to its users’ needs, not just for hosting websites but also for providing seamless email solutions.

In this article, we’ll take a closer look at the email hosting options available through Cloudways, delve into how these add-ons work, and explore some alternatives if you’re specifically looking for dedicated email hosting servers.

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Why Doesn’t Cloudways Offer Email Hosting?

Cloudways does not offer built-in email hosting primarily because it focuses on providing a streamlined and specialized cloud hosting environment.

Several key factors influence this decision:

1. Specialization in Core Services: Cloudways aims to excel in managed cloud hosting, providing optimized performance, scalability, and reliability for websites and applications. By concentrating on its core competencies, Cloudways ensures that its primary services meet the highest standards.
2. Leveraging Specialized Partnerships: Recognizing the complexities of email hosting, Cloudways partners with established providers like Rackspace to offer email solutions. This collaboration allows users to access robust email services without Cloudways diverting resources from its main offerings. For instance, the Rackspace Email Hosting add-on provides a reliable, 24/7 email hosting solution for Cloudways users.
3. Flexibility Through Add-Ons: Instead of integrating email hosting into its core packages, Cloudways offers flexibility through add-ons. Users can choose services that best fit their needs, such as the Rackspace Email Hosting add-on for comprehensive email management or the Gmail/Google Workspace SMTP add-on for sending emails via automated SMTP delivery.
4. Avoiding Resource Diversion: Managing email hosting requires significant resources to maintain security, uptime, and support. By not offering native email hosting, Cloudways avoids spreading its resources thin, allowing for continuous improvement and support of its primary hosting services.
5. Encouraging Best-of-Breed Solutions: Cloudways’ approach enables users to integrate with leading email service providers, ensuring they receive top-tier email functionalities. This strategy promotes the use of specialized services continually updated and supported by experts in the email hosting industry.

Cloudways’ decision to forgo native email hosting aligns with its commitment to providing exceptional managed cloud hosting services.

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How to Set Up Professional Email Services in Cloudways

Cloudways doesn’t offer standalone email hosting servers but provides flexible and robust email solutions through add-ons.

These solutions allow you to set up professional email services for your domain seamlessly.

One of the standout features is their partnership with Rackspace, which ensures reliable email hosting at an affordable price. Let’s take a closer look at how email hosting works on Cloudways.

Cloudways integrates with Rackspace to offer a comprehensive email hosting solution for managing mailboxes tied to your domain (e.g., yourname@yourbusiness.com). For just $1 per month per mailbox, Rackspace provides:

• 25GB mailboxes with secure IMAP access.
• Domain aliases to manage multiple email addresses.
• Web-based access for flexibility and mobility.
• Features like mail forwarding, aliases, and catch-all addresses.

To set up Rackspace Email Hosting, you can activate the add-on directly from your Cloudways account dashboard.

Log in to the Cloudways Platform using your email address and password.

Navigate to the Add-ons section:

• In the Classic Interface: Click on the top menu bar labeled Grid.
• In the New Interface: Hover over the side menu bar and select Add-ons.

Locate the Rackspace Email Hosting add-on and click to activate it.

• Classic Interface: Click the Edit icon.
• New Interface: Simply select Rackspace Email from the list. 

This will take you to the main Add-on homepage. Click Add Mailbox.

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Once the add-on is activated, go to the Mailboxes section:

• Classic Interface: Click Mailboxes and then Add Mailbox.
• New Interface: Navigate to Mailboxes and select Add Mailbox.

Enter the email address you want to create, such as info@yourbusiness.com.

Set a strong password for the mailbox (minimum eight characters, with uppercase, lowercase, and numbers).

Click Save Changes to finalize your mailbox setup.

For your email to function correctly, you need to configure DNS records for your domain. If you’re using Cloudways’ DNS Made Easy add-on, you can follow these steps:

Go to your domain’s DNS settings.

Add the following records:

• MX Records:
  • Hostname: @ or leave blank
  • Destination: mx1.emailsrvr.com (priority: 10)
  • Secondary Destination: mx2.emailsrvr.com (priority: 20)
• SPF Record:
  • TXT Record: v=spf1 include:emailsrvr.com ~all
• Autodiscover:
  • CNAME Record: autodiscover.emailsrvr.com

Save changes and wait 24–48 hours for DNS propagation.

Once the DNS records are configured and propagated:

1. Access your email via Rackspace Webmail or any email client (e.g., Outlook or mobile apps).
2. For IMAP/SMTP settings, you can use:
   • IMAP: secure.emailsrvr.com (Port 993)
   • SMTP: secure.emailsrvr.com (Port 465 or 587)

Setting Up Aliases and Forwarding (Optional)

Aliases:

• Create alternative email addresses pointing to the primary mailbox.
• Example: Have support@yourbusiness.com redirect to info@yourbusiness.com.
• In the Mailboxes section, click Aliases, then Add Alias, and enter the necessary details.

Forwarding:

• Forward emails to other mailboxes on or off Cloudways.
• In the Forwarding section, select the mailbox, add the forwarding address, and click Save Changes.

Cloudways’ strategy of partnering with Rackspace and offering versatile SMTP integrations ensures flexibility and scalability for users.

Whether you need professional mailboxes for your business or a solution for high-volume transactional emails, Cloudways covers your needs without the complexity of managing a dedicated email server.

By leveraging Cloudways’ email solutions, you get a reliable, cost-effective, and user-friendly setup that keeps your business communications running smoothly.

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Looking for Email Hosting? Try These Alternatives

If you’re searching for email hosting solutions that are reliable, feature-packed, and flexible, there are several excellent alternatives to consider.

Here are three top-rated options that stand out for their performance, features, and user satisfaction.

1. FastComet: Managed Email Hosting with Exceptional Performance

Rating: 4.8/5 from 1,592 user reviews
Pricing: Starting at $1.34/month (85% off regular price)

FastComet offers managed email hosting as part of its hosting plans, ensuring a seamless and lightning-fast experience. Built on an SSD-only cloud infrastructure, FastComet provides up to 300% faster access to your files and emails compared to traditional hosting.

Whether you’re running a business or managing personal projects, FastComet’s email hosting is designed to grow with you.

Key Features:

• Custom Email Accounts: Create personalized email addresses for your domain.
• Email Forwarders and Catch-All Emails: Manage email redirection and capture all emails sent to your domain.
• Webmail and Protocols: Access email through webmail and protocols like IMAP/POP3.
• Daily Backups: Enjoy free daily and weekly backups to protect your data.
• Free Cloudflare CDN: Distribute email content faster with a global content delivery network.
• Free Migrations: Includes free managed transfers of all your files, databases, and emails.

FastComet also offers an impressive 45-day money-back guarantee and 24/7 priority support to assist you with any email hosting challenges.

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2. HostArmada: Comprehensive Email Hosting with Unlimited Features

Rating: 5.0/5 from 871 user reviews
Pricing: Starting at $1.49/month (regular price: $9.95/month)

HostArmada offers email hosting with unlimited email accounts on all its plans, ensuring flexibility and scalability for businesses and individuals alike.

Its hosting plans are powered by cutting-edge technology like LITESPEED web servers, providing exceptional speed and performance.

Key Features:

• Unlimited Email Accounts: No restrictions on the number of email addresses you can create.
• Spam Experts: Advanced outbound email filtering to reduce spam.
• Webmail Access: Easy access to your emails from anywhere.
• Autoresponders and Filters: Automate email responses and organize your inbox effectively.
• GSuite Integration: Full support for integrating with Google Workspace.
• Free Daily Backups and SSL: Keep your emails secure with free backups and SSL encryption.

HostArmada also provides robust customer support available 24/7 via chat, phone, and ticketing, making it a go-to option for anyone who values reliable and comprehensive email hosting.

Email Hosting with Unlimited Features

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3. Kamatera: Flexible Email Hosting on a Managed Cloud Platform

Rating: 4.8/5 from 143 user reviews
Pricing: Starting at $4/month

Kamatera offers email hosting through its managed cloud services, giving you unparalleled flexibility and control.

With guaranteed dedicated resources and support for web hosting control panels, Kamatera provides a scalable solution tailored to your specific needs.

Key Features:

• Fast Setup: Deploy servers in less than 60 seconds.
• Scalable Resources: Add extra monthly storage for $0.05/GB or additional traffic for $0.01/GB.
• Daily Backups: Protect your email data with extended backup options.
• Pay-As-You-Go Pricing: Only pay for what you use, billed hourly or monthly.
• 24/7 Support: Access assistance through phone, email, and chat anytime.

Kamatera’s approach to email hosting is perfect for users who want a highly customizable and flexible solution integrated with their cloud hosting environment.

Email Hosting on a Managed Cloud Platform

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Final Thoughts

Choosing the right email hosting provider can significantly impact your business communication. FastComet excels with its high-speed infrastructure and managed services, HostArmada offers unlimited features perfect for scalability, and Kamatera stands out with its flexible, cloud-based approach.

Each of these providers caters to different needs, so take the time to evaluate their features, pricing, and suitability for your business.

Looking for more options? Check out additional email hosting providers and compare them. This comprehensive list will help you find the perfect fit for your email hosting needs!

Cloudways

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Rating based on expert review

• User Friendly
  4.8
• Support
  4.7
• Features
  4.5
• Reliability
  4.8
• Pricing
  4.3